MPS Technologies logo
Home  |  Sitemap  |  Contact Us  
   Products & Services       About MPS       News       Clients       Careers       Conferences    
Fulfilment Services Logo
New business models and increasingly complex product offerings are driving publishers to consider upgrading or implementing new subscription and fulfilment systems, in order to:
Integrate with web platforms
Deliver real time e-commerce
Manage site licence sales, print sales and subscriptions
Hold all types of customer data in a single database
Integrate with financial systems
Offer excellent customer service
Reliant on modern technologies and off-shored resources, publishers face many challenges in implementing these advanced new fulfilment systems. With Fulfilment Services, we offer state-of-the-art fulfilment services and technologies which may integrate with a wide range of client systems, allowing publishers to concentrate on the core areas of their business.
Our fulfilment services combine modern technology and off-shored resources to deliver measurable benefits to your business:
Lower costs
More accurate fulfilment and customer data
Improved customer service
Time savings
Reduced subscription lapses
For more information about Fulfilment Services contact Raman Tiwari : r.tiwari@mpstechnologies.com
 

The Fulfilment Services solution

A flexible service
Our aim is to provide the most effective solution for our clients. Our services are customisable and you may ‘pick and choose’ the combination of services that is most convenient for your business.

State-of-the-art technologies
With Fulfilment Services you gain access to the latest technologies without the expense of maintaining an expertise in these areas.  We deploy forward-looking technologies, through a highly experienced team, to ensure that future and unseen industry developments can be accommodated.

Consortia sales
Our systems log sales and prospects, capturing the full complex customer address relationships, to report effectively on results, renewals and prospects. With an additional, optional service to track customer usage of online services, this detailed reporting will help you to maximise subscriptions. 

Global subscription management
MPS Technologies delivers fulfilment management services to customers worldwide. It supports major publishing centres in Europe and The United States, providing customer and publisher support where and when needed. 

New product sales
The changing needs of publishing require systems that can support and integrate new product lines on an ongoing basis. Our systems allow you to quickly and easily incorporate all new products including individual articles, collections of articles and online books.

Marketing support
The provision of reports, lists of potential or actual lapsed subscribers and the ability to communicate with them electronically or on paper are essential elements of the MPS Technologies system. With our systems, all data can be easily imported or exported, as required.

Security
At MPS Technologies we pride ourselves on our ability to meet Data Protection and Data Privacy legislation requirements. We combine a secure hardware environment, secure software (with logging of all activities) and high quality, well trained teams, to ensure your data is secure. 

Integration with e-commerce
Effective integration with a client's online hosting systems ensures that orders can be captured on either system, and that customers can be supported however they chose to order, or renew. 

More Information...

For further information please download the Fulfilment Services brochure, download the Features & Benefits listing.

Alternatively, please contact:

Raman Tiwari, Senior VP and SBU Head
Email: r.tiwari@mpstechnologies.com
Tel: +91 (0) 124 2704100

Back to Products & Services Top Go to Top of the page
To view the Fulfilment Services BROCHURE click here
To download the Fulfilment Services FEATURES & BENEFITS LISTING click here
© MPS Technologies | Contact us at mpsinfo@mpstechnologies.com | USA: Tel: +1 617 475 9239 | Europe & ROW: +44 (0)20 7843 4989